Refund Policy

Last Updated: November 9, 2026 • 14-Day Money-Back Guarantee

🛡️ 14-Day 100% Money-Back Guarantee

We stand firmly behind BHM-PRO. If you are not completely satisfied with your purchase for any reason, you are entitled to a full, no-questions-asked refund within 14 calendar days of your order date.

1. Eligibility for a Refund

All paid license tiers are covered under our 14-day policy:

BHM-PRO 30-Day Single Wash Pass ($9.90 USD)
BHM-PRO Lifetime Buyout ($24.90 USD)

Whether you encountered a browser compatibility issue, decided the features didn't fit your workflow, or purchased by mistake, you can request a 100% refund within 14 days of the initial transaction timestamp.

2. How to Request a Refund (Two Easy Options)

Option A: Direct Email Support (Fastest)

Send an email to qq136692547@gmail.com from the email address used during purchase.
Include your Paddle Order ID (found in your Paddle purchase receipt email).
We will review and trigger the refund through Paddle Billing within 24 business hours.

Option B: Via Paddle Buyer Support Portal

Open the receipt email sent by Paddle.com immediately after payment.
Click on the "Contact Support" or "View Order" link inside your receipt.
Submit your refund request directly to Paddle's 24/7 buyer support team.

3. Refund Processing & Timelines

Once approved, the refund is processed immediately by Paddle back to your original payment method (Credit Card, PayPal, Apple Pay, Google Pay).
Depending on your card issuer or bank, the credit typically appears on your account statement within 3 to 5 business days.
Upon refund completion, the associated cryptographic license key is permanently revoked.

4. Contact Us

Have questions about your purchase or need help before requesting a refund? We are glad to help:

Customer Support: qq136692547@gmail.com

Merchant of Record: Paddle.com Market Ltd